Wir präsentieren Instrumente, um Kundenbedürfnisse besser im Rahmen der Strategieentwicklung zu berücksichtigen. Die Kundenzufriedenheits-Kompetenz-Matrix ist eines dieser Instrumente.
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Wir präsentieren Instrumente, um Kundenbedürfnisse besser im Rahmen der Strategieentwicklung zu berücksichtigen. Die Kundenzufriedenheits-Kompetenz-Matrix ist eines dieser Instrumente.
Related Publications
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Read time
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